Extensive Online Documentation in Hosting
If you have bought your very first hosting plan from our company or have migrated your site over to us, you’ll grow accustomed to our platform and our created-developed Hepsia Control Panel in no time thanks to the fact that we have compiled an extensive online knowledge base where you can find all the info that you may ever need – both general info with regard to the hosting service as a whole and more specific info about the different features that you can make use of and the issues that you could run into. The articles are available in two locations. The complete article collection can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each section of the Control Panel too. You can find out how to do virtually everything, from enabling an .htaccess file to administering a mailing list, and all the articles feature elaborate instructions, so you will never get disoriented due to an ambiguous text. Surely, if you run into a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can get in touch with our help desk team members 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers feature an extensive article archive where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it on the basis of the feedback that we have received from our customers throughout the years and, as a consequence, our articles encompass specific issues that you may chance upon and present the very best way to correct them, for example receiving an HTTP 500 error message or not being able to send emails from your desktop PC although you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can check them whenever you want. They can help you increase your knowledge not only about our platform, but also about the hosting field as a whole, as they contain in-depth guidelines and general info such as what file permissions or cron jobs are.