1 hour ticket response
Quick support is our primary task and this is why we have a team of professional customer support engineers who are prepared to provide a swift answer to any question that you might have. Simply send your technical support ticket from the Web Control Panel and we will reply within one hour at the latest. In fact, we work hard and aim for a 20–minute ticket response time.
An Outstanding Support Service
We have a team of web hosting support professionals who are prepared to answer all your questions every time you need help. The majority of our customer support staff representatives have many years of experience in the hosting packages world, which suggests that you can always depend on prompt and exhaustive answers to your problems.
An Easy–to–Navigate Help Section
In the Web Control Panel you’ll find an easy–to–browse Help Center section where you can find quick suggestions on how you can use our web hosting services. You can see the answers to your inquiries in the F.A.Q. library, see more hints in the web hosting account administration articles or watch the educational video tutorials.